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about Precision Garage Door

Precision Garage Door of Miami, FL
has received 4 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

Good morning, Your company has changed the torsion springs and rebalance my garage door. I was at work when they did the work, I call back to have the door adjusted properly because there was a very bad sound that did do before. Your company sent another person that wanted to charge again (I paid $660 for a torsion springs and new door roller...very salty!!)...that technician suggested my son to remove some metal guides found in older door that seem to be the problem. My son removed them, they noise reduced somewhat but still there...in few words, even though that was two months ago, I felt that your technicians were not fully qualified to do the work and pay $ 660 for 2 hours of work is not right. I believe you can see that I am an unhappy customer because so much good talking in your website and your company does not stand behind the work it does but charge big bucks does not miss...It is a shame that those good days when people were proud to do good work are gone!! this is not only with your company but with any contactor that I call, they now how to sell themselves but the quality of their work is unacceptable.. they just come to collect a check.

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Service Provided:
Garage Door Repair

Product:
Springs

*Esta reseña fue traducida del inglés
Review:

Rainier Salcedos is extremely knowledgeable, helpful and professional.

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A Response from: Jake Huntress

Antonio - Thank you for reviewing our recent service. We appreciate you sharing such kind words regarding our technician, Rainier. He's certainly an asset on our team. We would love to know what we could have done better to receive a rating higher than 2.00 Stars. Thank you in advance for your time. We appreciate your business and look forward to serving you again in the future if needed.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

*Esta reseña fue traducida del inglés
Review:

I was extremely pleased with the service and professionalism provided be Juan and George.

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A Response from: Anthony Castiglione

Mario Aedo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Juan and George.

Service Provided:
Garage Door Repair

Product:
Springs

*Esta reseña fue traducida del inglés
Review:

I thought I had purchased a Liftmaster 8355, which the technician said would have MyFi capability. That is the sole reason I bought the 8355. The technician advised that Prevision does not sell the Internet gateway, which I purchased separately. When I went to install it, I found that apparently the technician installed a model 3265-267, which does not have the wifi capability (and is cheaper than the more expensive model 8355, for which I was charged a pretty high price) Very unhappy today.

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A Response from: Anthony Castiglione

Steve, We are terribly sorry about any misunderstanding that occurred with our technician. We are thankful you took our call for us to be able to look further into our processes here, and improve! We are sending a senior technician back out, with a superior wifi enabled unit to install for you, and you can just return your internet gateway. Again, we are terribly sorry for your inconvenience, and thank you for allowing us to make it right.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

*Esta reseña fue traducida del inglés
Miami Area

305-423-3650

305-423-3650
Coral Gables Area

305-704-3025

305-704-3025
Miami Beach Area

305-423-3650

305-423-3650
Hialeah Area

305-508-4210

305-508-4210
Homestead Area

305-704-3025

305-704-3025
The Keys Area

786-224-6477

786-224-6477
Precision Overhead Garage Door Service of Miami
Office: (305) 537-1670
14280 SW 142nd Street
Suite 208

Miami, FL 33186
Precision Overhead Garage Door Service of Miami
Office: 305-423-1562
326 SW 17th Avenue
Unit #2

Miami, FL 33135

Licenses

Construction - Miami-Dade County
22BS00219
Construction - Monroe County
CRC1332218