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I thought I had purchased a Liftmaster 8355, which the technician said would have MyFi capability. That is the sole reason I bought the 8355. The technician advised that Prevision does not sell the Internet gateway, which I purchased separately. When I went to install it, I found that apparently the technician installed a model 3265-267, which does not have the wifi capability (and is cheaper than the more expensive model 8355, for which I was charged a pretty high price) Very unhappy today.

- Steven Cronig

Steve, We are terribly sorry about any misunderstanding that occurred with our technician. We are thankful you took our call for us to be able to look further into our processes here, and improve! We are sending a senior technician back out, with a superior wifi enabled unit to install for you, and you can just return your internet gateway. Again, we are terribly sorry for your inconvenience, and thank you for allowing us to make it right.

Well done. Great service, products and at reasonable prices.

- Amanda Alvarez

Amanda, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.